Usability tests of first-time use in Country 1
We haven't done usability tests of the entire process of using Tails for the first time since 2015. We should do that again!
Checklist
-
Screening
- Create screening survey
- Test screening survey
- Send link to screening survey
-
Select participants using screening spreadsheet in
ux/private
-
Preparation
- Adapt research information sheet
- Adapt consent form
- Adapt checklist
- Get mouse and keyboard
- Test the recording setup
- Prepare incentives
- Print research information sheet and consent forms
-
Analysis
- Create rainbow table: https://gitlab.tails.boum.org/tails/ux/-/raw/master/first-time/rainbow_table.fods?inline=false
- Prioritize work together with the developers
- Share highlights on tails-dev
- Save candidates in email database
- Add to achievements.mdwn
- Get reimbursed for travel, incentives, etc.
- Improve checklist
Top priority fixes
- Report findings from usability tests to Etcher (#18783 - closed)
- Improve instructions to start on Mac (#18782 - closed)
- Link to installation instructions from "Start o... (#18779 - closed)
- Document the error when opening the USB image f... (#18777 - closed)
- Explain better the verification (#18776 - closed)
- Improve searchability of Persistent Storage cre... (#18775 - closed)
- Improve steps in installation overview (#18774 - closed)
- Improve Spanish translation on critical path (#18767 - closed)
Low-hanging fruits
- "Start in macOS" is confusing when obvious (#18764 - closed)
- QR code in steps is unclear (#18765 - closed)
- Add screenshot of Plymouth to installation steps (#18771 - closed)
- Update time estimates in overview (#18773 - closed)
- Stop explaining why we removed the OpenPGP veri... (#18437 - closed)
Big and important
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