Skip to content
GitLab
Projects Groups Snippets
  • /
  • Help
    • Help
    • Support
    • Community forum
    • Submit feedback
    • Contribute to GitLab
  • Sign in / Register
  • T tails
  • Project information
    • Project information
    • Activity
    • Labels
    • Members
  • Repository
    • Repository
    • Files
    • Commits
    • Branches
    • Tags
    • Contributors
    • Graph
    • Compare
  • Issues 970
    • Issues 970
    • List
    • Boards
    • Service Desk
    • Milestones
  • Merge requests 23
    • Merge requests 23
  • CI/CD
    • CI/CD
    • Pipelines
    • Jobs
    • Schedules
  • Deployments
    • Deployments
    • Environments
    • Releases
  • Monitor
    • Monitor
    • Incidents
  • Analytics
    • Analytics
    • Value stream
    • CI/CD
    • Repository
  • Activity
  • Graph
  • Create a new issue
  • Jobs
  • Commits
  • Issue Boards
Collapse sidebar
  • tails
  • tails
  • Issues
  • #18074
Closed
Open
Issue created Dec 17, 2020 by sajolida@sajolidaMaintainer21 of 21 checklist items completed21/21 checklist items

Usability tests of first-time use (Round 1)

We haven't done usability tests of the entire process of using Tails for the first time since 2015. We should do that again!

Checklist

  • Screening
    • Create screening survey
    • Test screening survey
    • Send link to screening survey
    • Select participants using screening spreadsheet in ux/private
  • Preparation
    • Adapt research information sheet
    • Adapt consent form
    • Adapt checklist
    • Get mouse and keyboard
    • Test the recording setup
    • Prepare incentives
    • Print research information sheet and consent forms
  • Analysis
    • Create rainbow table: https://gitlab.tails.boum.org/tails/ux/-/raw/master/first-time/rainbow_table.fods?inline=false
    • Prioritize work together with the developers
    • Share highlights on tails-dev
    • Save candidates in email database
    • Add to achievements.mdwn
    • Get reimbursed for travel, incentives, etc.
    • Improve checklist

Top priority fixes

  • Report findings from usability tests to Etcher (#18783 - closed)
  • Improve instructions to start on Mac (#18782 - closed)
  • Link to installation instructions from "Start o... (#18779 - closed)
  • Document the error when opening the USB image f... (#18777 - closed)
  • Explain better the verification (#18776 - closed)
  • Improve searchability of Persistent Storage cre... (#18775 - closed)
  • Improve steps in installation overview (#18774 - closed)
  • Improve Spanish translation on critical path (#18767 - closed)

Low-hanging fruits

  • "Start in macOS" is confusing when obvious (#18764 - closed)
  • QR code in steps is unclear (#18765 - closed)
  • Add screenshot of Plymouth to installation steps (#18771 - closed)
  • Update time estimates in overview (#18773 - closed)
  • Stop explaining why we removed the OpenPGP veri... (#18437 - closed)

Big and important

  • Improve /install (#18772 - closed)
  • Restructure the installation pages (#16808 - closed)
    • Fix RWD of installation steps (#18768 - closed)
    • Improve /install (#18772 - closed)
    • Mention hardware requirements and known issues ... (#17441 - closed)

Other things @sajolida can do on his own

  • Add a search box to /support (#18092 - closed)

Work with @anhdres

  • Improve our Tor diagram based on results from u... (#18571 - closed)
  • Have more exciting success notes in installatio... (#18766 - closed)
  • Have a boot animation for Mac (#18769 - closed)
Edited Apr 13, 2022 by sajolida
To upload designs, you'll need to enable LFS and have an admin enable hashed storage. More information
Assignee
Assign to
Time tracking