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  • #9805
Closed
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Issue created Jul 24, 2015 by mercedes508@mercedes5081 of 3 checklist items completed1/3 checklist items

Choose a tool for the request tracker for help desk

Originally created by @mercedes508 on #9805 (Redmine)

An application to help Frontdesk on the sorting, searching and analysis of user feedback, statistics about
most common issues, working/non-working hardware, make it easy to ensure everything is answered, etc.

Team: emmapeel, sajolida

Blueprint: https://tails.boum.org/blueprint/RT_for_help_desk/

Parent Task: #15922 (closed)

Related issues

  • Blocked by #9803 (closed)
  • Blocks #14524 (closed)
  • Blocked by #12317 (closed)
  • Blocked by sysadmin#11744 (closed)
Edited May 15, 2020 by mercedes508
To upload designs, you'll need to enable LFS and have an admin enable hashed storage. More information
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