Consider removing instructions to write to Help Desk when Tails does not start
Now that we have:
- No problems anymore with "non-removable" USB sticks (#16926 (closed))
- UEFI
- Secure Boot
- Shift + Restart on Windows
I'm wondering how much we can actually help people for which Tails doesn't start. Apart from telling them that we are sorry, are we actually solving problems?
I started removing these instructions where they were inlined from /install for Mac: e70739e7d7.
I instead included basic troubleshooting instructions to all installation scenarios: 54e6bf7b.
They are still on the new /doc/first_steps/start/pc and /doc/first_steps/start/mac.
Right now they are quite specific about Tails not starting at all. If we think that it's still a good idea to have instructions to contact Help Desk when Tails doesn't start after the Boot Loader, then we should adapt them.
We should wait some time after having Shift + Restart (#16456) before discussing this.
The FT and UX residencies at Help Desk could be good opportunities to discuss this.