Ticket Gardening 2023Q3
- Doc: https://tails.boum.org/contribute/working_together/roles/ticket_gardener/
- Last time: #19381 (closed)
Steps to complete:
- Manual tasks:
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Go through relevant GitLab views -
Identify and fix inadequate milestones
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- Automated tasks
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Run user cleanup→ This step is deprecated because of sign-up suspension. -
Run ticket triage
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- A few weeks after:
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Take a look at what happened since the issues were created; take a look at the issues/MRs linked from there, and whether they've already been on the list of problems during the last round(s) of triaging -
Report any problematic trend back to the relevant teams and to Management together, so they can coordinate with each other and handle the problem -
Close the issues
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Schedule next round
Edited by Zen Fu