Ticket Gardening 2022Q2
- This role rotated: summit#55
- Doc: https://tails.boum.org/contribute/working_together/roles/ticket_gardener/
Steps
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Manual taks -
Go through relevant GitLab views -
Identify and fix inadequate milestones
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Automated tasks -
Run user cleanup -
Run ticket triage -
Change assignee of issues created by gitlab-triage-gardener
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A few weeks after: -
Take a look at what happened since the issues were created; take a look at the issues/MRs linked from there, and whether they've already been on the list of problems during the last round(s) of triaging -
Report any problematic trend back to the relevant teams and to Management together, so they can coordinate with each other and handle the problem -
Close the issues
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Schedule next round → #19068 (closed)
Edited by Zen Fu