Create a reminder based on GitLab to send e-mail about stalled issues

We should re-implement, in a GitLab-compatible way, the issue triaging tools we had on Redmine to identify:

  • "Stalled work-in-progress"
  • "Reviews waiting for a long time"

This will require a dedicated API key:

  • Decide what level of authorization the user must have → "Reporter" on all projects, in order to be able to see confidential issues
  • Create a GitLab user for ticket triaging
  • Generate an API key
  • Add the API key to the place where it'll be used (ticket triager machine, puppet-tails_secrets_jenkins, puppet-lizard-hiera-node, or what not, depending on where the issue reminder code will run

For more detailed information, pointers, and implementation ideas, see:

Remaining problems after the first trial run, that created tails#17853 (closed) and tails#17854 (closed):

  • Summary issues that this creates should be assigned to the ticket gardener → should be the case once gitlab-config!7 is deployed
  • Summary issues that this creates should get appropriate labels (needs gitlab-config!7):
    • at least tails1 and tails16
    • perhaps a new, dedicated label, shared by all such automatically created triaging issues?

Finally, once this is all merged & deployed, final cleanup steps:

  • Remove from our Puppet code base all traces of the previous, Redmine-based implementation
Edited by intrigeri