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Update Helpdesk_Auto reply
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Apr 01, 2021
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emmapeel
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Helpdesk_Auto-reply.md
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@@ -43,9 +43,7 @@ answer a second time").
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@@ -43,9 +43,7 @@ answer a second time").
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WhisperBack emails: Some kind of notification when sending a report
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WhisperBack emails: Some kind of notification when sending a report
How would we let them know about the newer hot topics?
How would we let them know about the newer hot topics?
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WhisperBack users should receive a non-changing version of the Auto-reply, and also the auto-reply by mail if they add an email address. Because:
WhisperBack users should receive a non-changing version of the Auto-reply, and also the auto-reply by mail if they add an email address. Because:
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People sometimes do not read the interface messages, but they read the email.
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People sometimes do not read the interface messages, but they read the email.
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The WhisperBack message can be localized, which the email will not be.
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The WhisperBack message can be localized, which the email will not be.
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The user may be using an old version of Tails, so the known issues should be consulted online.
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The user may be using an old version of Tails, so the known issues should be consulted online.
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