Update Helpdesk_Auto reply authored by emmapeel's avatar emmapeel
...@@ -43,9 +43,7 @@ answer a second time"). ...@@ -43,9 +43,7 @@ answer a second time").
- WhisperBack emails: Some kind of notification when sending a report - WhisperBack emails: Some kind of notification when sending a report
How would we let them know about the newer hot topics? How would we let them know about the newer hot topics?
- WhisperBack users should receive a non-changing version of the Auto-reply, and also the auto-reply by mail if they add an email address. Because:
WhisperBack users should receive a non-changing version of the Auto-reply, and also the auto-reply by mail if they add an email address. Because:
- People sometimes do not read the interface messages, but they read the email. - People sometimes do not read the interface messages, but they read the email.
- The WhisperBack message can be localized, which the email will not be. - The WhisperBack message can be localized, which the email will not be.
- The user may be using an old version of Tails, so the known issues should be consulted online. - The user may be using an old version of Tails, so the known issues should be consulted online.
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