Move standard reply to our website authored by intrigeri's avatar intrigeri
refs #18070
...@@ -86,44 +86,4 @@ Once this auto-reply is in place, a number of other, important changes can be im ...@@ -86,44 +86,4 @@ Once this auto-reply is in place, a number of other, important changes can be im
<h1 id="template">Actual Auto-reply</h1> <h1 id="template">Actual Auto-reply</h1>
Dear Tails user, Migrated to https://tails.boum.org/support/help_desk_standard_replies/.
We are a very small team working on very limited human resources, with
regards to that, we may not be able to reply to every request we
receive, or, we may not reply in a timely manner. In advance, we
apologize for that.
You should find many resources on our support page:
https://tails.boum.org/support
From there you should find links to your complete documentation, our FAQ
and our known issues page, that includes a page dedicated to graphic
card issues.
If you are getting the "Error starting GDM", please read the provided
link: https://tails.boum.org/gdm
It is very difficult to investigate such problems without having access
to the affected computer. Furthermore, even if we managed to investigate
the problem, unfortunately we would lack resources to solve it.
We need more information from you in 2 cases:
- If this problem did not happen with an older version of Tails:
Please tell us which older version worked better.
- If you find a way to workaround the problem: Please tell us, and
we will document it so that other affected users benefit from your
findings. Our best hope is that a future Linux driver update will solve
the problem.
For advanced Linux users: if you want to dig deeper on your own, you can
take it upstream after reproducing on a recent, non-Tails Linux system.
If your issue is related to the Tor Network itself, please consider
contacting the The Tor Project instead.
If your issue is related to software included in Tails, please consider
contacting their support channels.
Thanks for your understanding, and have a very nice day.