Usability tests of the new Persistent Storage
I did some basic tests as part of #18074.
I don't think it makes sense to test this again before we have #15586.
- [x] **Blocked by** #15586+
- [x] #18839
- [x] Test expectations when deactivating features of the Persistent Storage, see notes from Sponsor 03 meeting on 2022-09-22
- [x] Test expectations when activating a feature: is immediate activation confusing?
@emmapeel will be running these test for us.
### Checklist
@sajolida:
- [x] Preparation
- [x] Prepare the tasks: https://gitlab.tails.boum.org/tails/ux/-/raw/master/persistent%20storage/tasks-software-2023.odt?inline=false
- [x] Adapt [research information sheet](https://gitlab.tails.boum.org/tails/ux/-/raw/master/tools/research_information_sheet.fodt)
- [x] Adapt [consent form](https://gitlab.tails.boum.org/tails/ux/-/raw/master/tools/consent_form.fodt)
- [x] Adapt checklist: [usability_testing_checklist.pdf](/uploads/b45b7662eea44610f405ca3a7b0e487b/usability_testing_checklist.pdf)
- [x] Print
- [x] Research information sheet
- [x] Consent forms
- [x] Tasks
- [x] Skill sharing with emmapeel
- [x] Prepare and document here
- [x] Conduct
- [x] Prepare image: https://nightly.tails.boum.org/build_Tails_ISO_18648-usability-tests-persistent-storage/lastStable/archive/build-artifacts/
- [x] Analysis
- [x] Complete rainbow table
- [x] Mark new issues
- [x] Strike through solved issues
- [x] Link rainbow table from here: https://gitlab.tails.boum.org/tails/ux/-/raw/master/persistent%20storage/rainbow_table_persistent_storage_2023_03_Ecuador.fods?inline=false
- [x] Document on GitLab
- [x] Create missing issues
- [x] Document in existing issues as "User research findings"
- [x] Link all issues to this one
- [x] Link related issues together
- [x] Verify labels on all issues
- [x] Add ~"UX:debt" when relevant
- [x] Share highlights on tails-dev and link from here: https://lists.autistici.org/message/20230510.091842.23ed75ba.en.html
- [x] Share feedback with emmapeel on her facilitation
- [x] Wrap up
- [x] Add to achievements.mdwn
- [x] Reimburse incentives
- [x] Improve checklist
@emmapeel:
- [x] Prepare incentives
- [x] Analysis (ideally before March 28)
- [x] Create rainbow table: https://gitlab.tails.boum.org/tails/ux/-/raw/master/persistent%20storage/rainbow_table_persistent_storage_2023_03_Ecuador.fods?inline=false
### References
General topics
- https://www.nngroup.com/articles/usability-testing-101/
- https://www.nngroup.com/articles/qual-usability-testing-study-guide/
Moderation
- https://www.nngroup.com/articles/thinking-aloud-the-1-usability-tool/
- https://www.nngroup.com/videos/usability-testing-skilled-facilitator/
### Skill sharing
- [x] Usability testing 101
- [x] Go through introduction
- [x] Explain tasks
- [x] Discuss moderation tips
- [x] Show rainbow table
issue