Usability tests of the new Persistent Storage
I did some basic tests as part of #18074. I don't think it makes sense to test this again before we have #15586. - [x] **Blocked by** #15586+ - [x] #18839 - [x] Test expectations when deactivating features of the Persistent Storage, see notes from Sponsor 03 meeting on 2022-09-22 - [x] Test expectations when activating a feature: is immediate activation confusing? @emmapeel will be running these test for us. ### Checklist @sajolida: - [x] Preparation - [x] Prepare the tasks: https://gitlab.tails.boum.org/tails/ux/-/raw/master/persistent%20storage/tasks-software-2023.odt?inline=false - [x] Adapt [research information sheet](https://gitlab.tails.boum.org/tails/ux/-/raw/master/tools/research_information_sheet.fodt) - [x] Adapt [consent form](https://gitlab.tails.boum.org/tails/ux/-/raw/master/tools/consent_form.fodt) - [x] Adapt checklist: [usability_testing_checklist.pdf](/uploads/b45b7662eea44610f405ca3a7b0e487b/usability_testing_checklist.pdf) - [x] Print - [x] Research information sheet - [x] Consent forms - [x] Tasks - [x] Skill sharing with emmapeel - [x] Prepare and document here - [x] Conduct - [x] Prepare image: https://nightly.tails.boum.org/build_Tails_ISO_18648-usability-tests-persistent-storage/lastStable/archive/build-artifacts/ - [x] Analysis - [x] Complete rainbow table - [x] Mark new issues - [x] Strike through solved issues - [x] Link rainbow table from here: https://gitlab.tails.boum.org/tails/ux/-/raw/master/persistent%20storage/rainbow_table_persistent_storage_2023_03_Ecuador.fods?inline=false - [x] Document on GitLab - [x] Create missing issues - [x] Document in existing issues as "User research findings" - [x] Link all issues to this one - [x] Link related issues together - [x] Verify labels on all issues - [x] Add ~"UX:debt" when relevant - [x] Share highlights on tails-dev and link from here: https://lists.autistici.org/message/20230510.091842.23ed75ba.en.html - [x] Share feedback with emmapeel on her facilitation - [x] Wrap up - [x] Add to achievements.mdwn - [x] Reimburse incentives - [x] Improve checklist @emmapeel: - [x] Prepare incentives - [x] Analysis (ideally before March 28) - [x] Create rainbow table: https://gitlab.tails.boum.org/tails/ux/-/raw/master/persistent%20storage/rainbow_table_persistent_storage_2023_03_Ecuador.fods?inline=false ### References General topics - https://www.nngroup.com/articles/usability-testing-101/ - https://www.nngroup.com/articles/qual-usability-testing-study-guide/ Moderation - https://www.nngroup.com/articles/thinking-aloud-the-1-usability-tool/ - https://www.nngroup.com/videos/usability-testing-skilled-facilitator/ ### Skill sharing - [x] Usability testing 101 - [x] Go through introduction - [x] Explain tasks - [x] Discuss moderation tips - [x] Show rainbow table
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