_Originally created by @numbat on [#17110 (Redmine)](https://public-redmine-archive.tails.boum.org/code/issues/17110)_ Whisperback can’t send bug reports. Users have reported this and we’ve noticed this first hand as well. amnesia@amnesia:~$ whisperback [WARNING] whisperback.py:150 __load_conf: Failed to load conf /home/amnesia/.whisperback/config.py [WARNING] whisperback.py:150 __load_conf: Failed to load conf /home/amnesia/config.py Exception in thread Thread-6: Traceback (most recent call last): File "/usr/lib/python3.5/threading.py", line 914, in _bootstrap_inner self.run() File "/usr/lib/python3.5/threading.py", line 862, in run self._target(*self._args, **self._kwargs) File "/usr/lib/python3/dist-packages/whisperBack/whisperback.py", line 245, in save_exception func(*args) File "/usr/lib/python3/dist-packages/whisperBack/mail.py", line 77, in send_message_tls (resp, reply) = smtp.starttls(context=ssl_context) File "/usr/lib/python3.5/smtplib.py", line 766, in starttls server_hostname=self._host) File "/usr/lib/python3.5/ssl.py", line 385, in wrap_socket _context=self) File "/usr/lib/python3.5/ssl.py", line 760, in __init__ self.do_handshake() File "/usr/lib/python3.5/ssl.py", line 996, in do_handshake self._sslobj.do_handshake() File "/usr/lib/python3.5/ssl.py", line 641, in do_handshake self._sslobj.do_handshake() ssl.SSLError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:720) Feature Branch: bugfix/17110-whisperback-drop-tls;whisperback:bugfix/17110-whisperback-drop-tls ### Related issues - **Has duplicate** tails/sysadmin#17120