_Originally created by @elouann on [#12317 (Redmine)](https://public-redmine-archive.tails.boum.org/code/issues/12317)_ The people from Riseup are now using Helpy: <https://0xacab.org/riseup/helpy> Emmapeel, as most of the tickets regarding RT are assigned to you, would you like to have a look? Blueprint: https://tails.boum.org/blueprint/RT_for_help_desk/ Parent Task: tails/tails#15922 ### Related issues - **Blocks** tails/tails#9805