_Originally created by @soho on [#12020 (Redmine)](https://public-redmine-archive.tails.boum.org/code/issues/12020)_ Apologies if these documentation issues should be unbundled into separate tickets. No offense, but I think your familiarity with all this has desensitized the need for basic explanations at setup and some appropriate links. 1\. This page: <https://tails.boum.org/install/download/openpgp/index.en.html> step 3 reads “… download the Tails signing key and import it in your keyring” however, the first time reader is left wondering what you mean by a keyring. At LEAST put a link on the word so we don’t have to spend an hour sorting that out. 2\. This Page: <https://tails.boum.org/support/index.en.html> was intended to provide support, yet chat is impossible by default. What is XMPP? not explained. Try to connect to the conference.riseup.net server, get an error. Oh, last note is it needs to be connected by TLS/SSL. Yeah, explain how? I used those protocols for email not chat. Explanations? Links? I’m sure in another hour of research I’ll have sorted what you mean, but really, REALLY? Obfuscating help is not going to save the world. ### Related issues - **Related to** tails/tails#11515