Users get confused by the particularities of the Tails signing key
_Originally created by @emmapeel on [#11785 (Redmine)](https://public-redmine-archive.tails.boum.org/code/issues/11785)_
We receive many support requests about users stuck on the verification
process
because several applications cannot cope with the fact that we have an
expired subkey or sign with the subkey, etc. Examples are:
- Seahorse tails/tails#11622
Currently can not import the Tails signing key because of this
particularity.
This would be the default graphic way of doing it on Tails.
- Kleopatra
Recommended on our website for Windows users, has problems to verify
the image.
Explaining the particularities of our signing key on some part of the
website would be good, only I don’t know where to place it.
Options are:
\- Known Issues page
\- [Download and verify using
OpenPGP](https://tails.boum.org/install/download/openpgp/])
### Related issues
- **Related to** tails/tails#13184
- **Related to** tails/tails#14977
- **Related to** tails/tails#15710
issue