Gather Key Performance Indicators for sponsor 8 improvements
After the release of each improvement, we will gather both qualitative and quantitative metrics to evaluate our design and prioritize the remaining bugs and pain points:
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Qualitatively:
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Technical bugs gathered through user support. [DONE]
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Usability insights on pending usability issues gathered during the usability testing, as an evaluation of the quality of our design. [DONE]
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Usability review of the user reports received through WhisperBack, a bug reporting tool embedded in Tails, to understand the usability issues behind these reports. [DONE]
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Quantitatively:
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Completion rate of the tasks given to participants in the usability testing. [DONE]
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Evolution of user reports related to connecting to Tor and using pluggable transports received through WhisperBack. [CANCELLED]
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Fraction of users who use persistent Tor settings and pluggable transports, from the technical information included in WhisperBack reports. The number of users of pluggable transports can be compared with a baseline calculated before the release of these improvements. [intrigeri or sajolida will check this]
- Before 4.20
- Between 4.20 and 4.22
- After 4.22
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Number of technical bugs and usability issues solved during the bug fixing. [CANCELLED]
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Growth of our user base measured a few months after the release of these improvements. [UNUSABLE DATA]
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