Explain the basics of using Tails
The webpage assumes a learning process in which a person does not have Tails yet. Under /install (Get Tails) a person is guided through the installation process, including giving an instruction that might be needed for using Tails the first time. If a person has already Tails, it is not intuitive to search in this section.
Under /doc there is a section "First steps with Tails". As a person that might fear a too technical language, they might avoid looking at /doc. If they look at /doc, and trouble with a too technical language, they find on that page many information that are likely irrelevant to them and due to that maybe closing it before they find the relevant parts they need. This is under the assumption that a person lacks of technical understanding (which is the reason they look for the "Getting started with Tails" section) and might be under stress (which is a reason they want to use Tails).
https://tails.boum.org/ has at the end "Learn how Tails works". "Learn how Tails works" has at its end only "Get Tails".
Proposal: A beginner guide for "Getting started with Tails, if you have Tails alraedy" could mitigate this issue. (not exactly in this syntax)
Question: Do you believe what I describe as problematic is true, or is it mitigated already by something else? Are user interviews already made on this topic? (if so, where to find them?)E
This doc could be used to onboard people inside the OS when starting Tails for the first-time.