Add anchors to the troubleshooting parts of the installation doc (#14788) · Issues · tails / tails

Add anchors to the troubleshooting parts of the installation doc

Originally created by @goupille on #14788 (Redmine)

Some part of the installation documentation are difficult to point to a user seeking support. As an example the following link just point to the top of the page:

https://tails.boum.org/install/win/usb/index.en.html#install-inc-steps-restart-first-time.inline.not-entirely

and not to the troubleshooting part.

it would be great if all those “troubleshooting notes” were anchored.

Or create a page dedicated to issues starting Tails as proposed on https://tails.boum.org/blueprint/support_page/.

Acknowledging that most people will have to go through the troubleshooting instructions, a first version of this could be to:

Remove the toggle and always display the troubleshooting instructions
Add a shortcut for the lucky few for whom the Boot Loader Menu will appear directly
Add anchors to the relevant parts

In the end it shouldn’t be tons of work as I thought initially.

Parent Task: #14548

Related issues

Related to #15130
Related to #12474 (closed)
Related to #10649 (closed)
Has duplicate #15015 (closed)
Has duplicate #15129 (closed)
Blocked by #16925
Blocked by #16926 (closed)

_Originally created by @goupille on [#14788 (Redmine)](https://public-redmine-archive.tails.boum.org/code/issues/14788)_

Some part of the installation documentation are difficult to point to a
user seeking support. As an example the following link just point to the
top of the
page:

<https://tails.boum.org/install/win/usb/index.en.html#install-inc-steps-restart-first-time.inline.not-entirely>

and not to the troubleshooting part.

it would be great if all those “troubleshooting notes” were anchored.

Or create a page dedicated to issues starting Tails as proposed on
<https://tails.boum.org/blueprint/support_page/>.

Acknowledging that most people will have to go through the
troubleshooting instructions, a first version of this could be to:

- Remove the toggle and always display the troubleshooting
    instructions
  - Add a shortcut for the lucky few for whom the Boot Loader Menu will
    appear directly
  - Add anchors to the relevant parts

In the end it shouldn’t be tons of work as I thought initially.

Parent Task: tails/tails#14548

### Related issues

- **Related to** tails/tails#15130
  - **Related to** tails/tails#12474
  - **Related to** tails/tails#10649
  - **Has duplicate** tails/tails#15015
  - **Has duplicate** tails/tails#15129
  - [ ] **Blocked by** tails/tails#16925
  - [x] **Blocked by** tails/tails#16926

Edited May 15, 2020 by goupille

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