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  • #14697
Closed
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Issue created Sep 21, 2017 by intrigeri@intrigeriMaintainer

Document workaround for Tails freezing with NVIDIA GTX 1080 when HTC Vive headset is connected to HDMI

Originally created by @intrigeri on #14697 (Redmine)

  • Reference: #11831 (comment 54972)
  • Problem: Tails freezes (not sure at which time exactly)
  • Workaround: unplug that headset before starting Tails
  • Affected hardware:
    • at least NVIDIA GTX 1080, but most likely all Pascal GPUs
    • at least HTC Vive headset, and perhaps more HDMI devices

More generally, various reports tell us that a number of problems with nouveau drivers for NVIDIA graphics can be workaround’ed by unplugging non-essential devices connected to the NVIDIA thing (e.g. 2nd display, sound outputs etc.) or by plugging displays on a different port.

It might be worth pointing to https://nouveau.freedesktop.org/wiki/CodeNames/ (so users can identify their hardware) and https://nouveau.freedesktop.org/wiki/FeatureMatrix/ (so that users can tell whether the issue they’re experiencing is Tails-specific or not).

Related issues

  • Related to #11831 (closed)
  • Related to #14965 (closed)
  • Blocks #14758 (closed)
Edited May 15, 2020 by intrigeri
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