Commit c98b5ed8 authored by sajolida's avatar sajolida
Browse files

Finish analyzing the results of the survey (#17821)

parent a3811d19
......@@ -130,28 +130,153 @@ and only our team can access the data.
7-point scale from *Very Difficult* to *Very Easy*
| OS | Average |
|--|
| All | 5.9 |
| Windows | 5.8 |
| macOS | 5.9 |
| Linux | 6.0 |
A reference average for this *Single Ease Question* is
[5.5](https://measuringu.com/seq10/), so we're doing pretty good!
- **If you could change just one thing in Tails, what would it be?**
Short text:
- **How often, if at all, do you use the following tools in Tails?** (`*`)
I coded the answer and extracted the themes that were mentioned more
than once.
Randomized array
- More persistent settings (57)
16 Persist Tor Browser preferences (security level, NoScript, etc.)
15 Persist background
11 Persist keyboard and language
9 Persist more settings
4 Persist Tor settings
2 Easier Persistent Storage
- Nothing (53)
53 Nothing
- Messaging applications and voice calls (38)
11 Messaging
10 Voice calls (including Signal for voice calls)
7 Signal
7 Omemo
3 Telegram
- Tor is painful for web browsing (39)
19 VPN
6 Faster Tor
5 Websites blocking Tor
4 Download from Unsafe Browser
3 Sound in Unsafe Browser
2 Private Unsafe Browser
- Better upgrades (25)
- Improvements to Tor Browser (22)
10 Safest by default (overlaps with persisting preferences)
4 NoScript in taskbar
3 Prevent maximizing Tor Browser
3 Full browser screenshot
2 Remove letterboxing
- Network connection (21)
10 Bridges (easier, more reliable, and by default)
7 Better circuit view or control
4 Network connection
- More cryptocurrencies (18)
16 Monero
2 Other cryptos
- Additional Software (16)
11 Additional Software (easier, persist config, more choice, etc.)
5 Package manager
- Application launching (7)
3 Favorites (different or custom)
2 Better Applications menu
2 Launchers on the desktop
- More tools
| | Never | Sometimes | Most of the time | Don't know | No answer |
|--|
| OpenPGP (also called PGP, GnuPG, or GPG) |
| Pidgin [[!img lib/apps/pidgin.png link="no"]] |
| Thunderbird [[!img lib/apps/thunderbird.png link="no"]] |
| Electrum [[!img lib/apps/electrum.png link="no"]] |
| OnionShare [[!img lib/apps/onionshare.png size="22x22" link="no" ]] |
| Tor Browser [[!img lib/apps/tor-browser.png size="22x22" link="no" ]] |
6 Video editing
4 Better media player
3 More tools in general
3 Video download
2 Scribus
2 MAT GUI
2 GPT-3
2 BitTorrent
2 Ability to play CDs
- Tech trolling
17 Replace GNOME
4 Whonix design with VMs
3 Spoof entire MAC
2 Replace systemd
- Hardware support
5 Wi-Fi support
3 Booting is hard
2 Mac hardware
2 Mobile
2 Tablet
- Misc
13 VeraCrypt (creation of volumes)
10 Disk install
9 More documentation
8 OpenPGP
7 toram
5 Dark theme
4 Freeze
4 Faster boot
3 Windows camouflage
3 Smaller OS
3 Clock display
3 Backups
2 U2F keys
2 Confirm before shutdown
2 Disable camera and microphone
2 Change entry guard
- **How often, if at all, do you use the following tools in Tails?** (`*`)
| Application | Sometimes | Most of the time | Total |
|--|
| Tor Browser | 3% | 97% | 100% |
| OpenPGP | 24% | 26% | 50% |
| Electrum | 16% | 12% | 28% |
| Thunderbird | 17% | 10% | 27% |
| OnionShare | 22% | 5% | 27% |
| Pidgin | 13% | 6% | 19% |
- **Other than Tails, which of the following operating systems do you use the most?**
* Windows
* macOS
* Linux
| OS | |
|--|
| Windows | 45% |
| macOS | 7% |
| Linux | 49% |
These results are very similar to the one from the VeraCrypt surveys.
The question was asked differently so I don't think that we can
compare them in details.
### Conditional questions on OpenPGP
......@@ -236,6 +361,37 @@ and only our team can access the data.
Short text
Conclusions
-----------
- Our users find Tails relatively easy to use.
- Linux users are still the biggest share of our user base, which hasn't
changed much since 2017.
- Top 5 priorities of our users, in rough order:
1. The single most frequent comment is to do nothing because Tails is
great already :)
2. More persistent settings
- Security level and NoScript settings in Tor Browser
- Background
- Keyboard and language
3. Messaging applications and voice calls
Signal was the most mentioned as it also allows voice calls.
4. Tor is painful for web browsing
People complain about websites blocking Tor and captchas. I bet
that's why people ask so much for VPN and use the Unsafe Browser
whenever Tor Browser doesn't work.
5. Better upgrades
Future surveys
==============
......
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