Commit a99955f7 authored by sajolida's avatar sajolida
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Recording what people say is more useful than recording what we interpret

And we can always interpret back :)
parent 95a198f6
......@@ -54,6 +54,17 @@ Interview script
- Do you know of anybody else using Tails and that would be worth
interviewing?
Tips when taking notes
----------------------
- Whenever possible, try to transcribe the language, mental model, and
understanding of the interviewee. The interviewee might use a
different word than what we usual use (for example, "permanent"
instead of "persistent") or think that something is not possible in
Tails while it is. Don't correct them during the interview (you can
clarify things that could be helpful for them at the very end) and
transcribe this in your summary.
Template email for validating the output
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