2018-03 report: Reformat, fix typos and use ikiwiki shortcut.

wiki/src/blueprint/monthly_report/report_2018_03.mdwn

@@ -143,9 +143,12 @@ User experience
 Hot topics on our help desk
 ===========================
 
-1. Several users complained about [[Tails Installer failing|https://labs.riseup.net/code/issues/15432]]
+1. Several users complained about
+   [[!tails_ticket 15432 desc="Tails Installer failing"]].
 
-2. And there seems to be more people complaining about [[loosing their Persistent Volume|https://labs.riseup.net/code/issues/10976]] than usual.
+2. And there seems to be more people complaining about
+   [[!tails_ticket 10976 desc="losing their Persistent Volume"]]
+   than usual.
 
 Infrastructure
 ==============