Commit 666863ce authored by sajolida's avatar sajolida
Browse files

Remove resolved known issue

It was already removed in 2017 with e2caab51.
parent 2c7cc2e9
......@@ -438,53 +438,6 @@ might allow the video memory to empty itself.
See [[!tails_ticket 5356 desc="Erase video memory on shutdown"]].
<a id="fails-to-shutdown"></a>
Tails fails to completely shutdown or restart
Last updated: 2013-03-13
When stopping Tails on some hardware, the memory wipe procedure fails to
complete: the display gets scrambled, but the computer doesn't
completely shutdown or restart. Sometimes the caps-lock button light of
the keyboard flashes.
<div class="caution">
<p>When this happens, there is no guarantee that the memory is wiped entirely.</p>
This issue has been reported on the following hardware:
- Apple when booting from a USB stick:
- MacBook Air 5,1
- MacBook Air 5,2
- MacBook Air 6,2
- MacBook Pro 7,1 13-inch (mid 2010)
- MacBook Pro 9,2 13-inch (mid 2012)
- MacBook Pro 8,1 13-inch (late 2011)
- MacBook Pro 10,2
- MacBook Pro Retina 11,1 (late 2013)
- MacBook Pro Retina 13-inch (early 2015)
- Hewlett-Packard HP ENVY x360
- Hewlett-Packard HP Pavilion dv6 Notebook PC
- Hewlett-Packard HP ProBook 450 G0
- Lenovo ThinkPad X61, only on emergency shutdown when pulling out the
USB stick
- Lenovo ThinkPad X220
- Toshiba Satellite C855D
- Dell Studio 1458
- Fujitsu Lifebook AH531/GFO, only on regular shutdown, emergency
shutdown works
- Samsung N150P
- Acer Aspire e1-572
- Dell Latitude E6230
- Microsoft Surface Pro 3
Note: If we enable again this section in the future, we should link to
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