Commit 0c7dd78c authored by intrigeri's avatar intrigeri
Browse files

Update sysadmin role for 2018+: clarified some responsibilities (refs: #12710).

parent 757c589c
......@@ -78,6 +78,21 @@ for example:
* when a sysadmin shift includes the beginning of a yearly quarter, ensure that
sysadmin shifts are filled and agreed on for the next two quarters
* quarterly: self-evaluate our work and report to the -summit@ mailing list
* When the deadline for taking over a given maintenance task (see
below) has passed, the sysadmin on duty must make it clear s·he's
handling the problem before starting to work on it, in order to
avoid work duplication.
## Outside of sysadmin shifts
* Read email at least twice a week to check if the sysadmin currently
on duty needs help.
* Once 48 hours have passed after a problem was identified, the
sysadmins not currently on duty can/should take over maintenance
tasks if the on duty sysadmin is MIA; for critical problems this
delay shall be reduced.
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