pc_boot_menu.inline.html 6.55 KB
Newer Older
sajolida's avatar
sajolida committed
1
<h2>Make the computer start on the USB stick</h2>
2

sajolida's avatar
sajolida committed
3 4
<p>This step is the most complicated one as it depends a lot on the
model of the computer:</p>
5

sajolida's avatar
sajolida committed
6
<ul>
sajolida's avatar
sajolida committed
7
<li>On most computers, our basic instructions to get to the Boot Menu
sajolida's avatar
sajolida committed
8 9 10
work fine.</li>
<li>On some computers, you might have to do more advanced techniques,
like editing the BIOS settings.</li>
cbrownstein's avatar
cbrownstein committed
11 12
<li>On a few computers, it might currently be impossible to start Tails.
But, it is very hard to know without trying.</li>
sajolida's avatar
sajolida committed
13
</ul>
14

15 16 17
<p>The goal is to reach the Boot Loader of Tails. Depending on the
computer, the Boot Loader might be either <em>GRUB</em> or
<em>SYSLINUX</em>.</p>
18

cbrownstein's avatar
cbrownstein committed
19
<p>This is what <em>GRUB</em> looks like:</p>
20 21 22 23

<p>[[!img install/inc/screenshots/grub.png link="no" alt="Black screen ('GNU GRUB') with Tails
logo and 2 options: 'Tails' and 'Tails (Troubleshooting Mode)'."]]</p>

cbrownstein's avatar
cbrownstein committed
24
<p>This is what <em>SYSLINUX</em> looks like:</p>
25 26 27

<p>[[!img install/inc/screenshots/syslinux.png link="no" alt="Black screen ('SYSLINUX') with Tails
logo and 2 options: 'Tails' and 'Tails (Troubleshooting Mode)'."]]</p>
28

sajolida's avatar
sajolida committed
29
<div class="next">
30

31
<p>After you reach the Boot Loader, either <em>GRUB</em> or <em>SYSLINUX</em>, you
32 33
can skip the rest of this section and <a href="#welcome-screen">wait until
the Welcome Screen appears</a>.</p>
34

sajolida's avatar
sajolida committed
35
</div>
36

sajolida's avatar
sajolida committed
37
<h3 id="boot-menu">Getting to the Boot Menu</h3>
38

sajolida's avatar
sajolida committed
39
<p>On most computers, you can press a <em>Boot Menu key</em> to display
sajolida's avatar
sajolida committed
40
a list of possible devices to start from. The following instructions
sajolida's avatar
sajolida committed
41 42
explain how to display the Boot Menu and start on the USB stick. The
following screenshot is an example of a Boot Menu:</p>
43

sajolida's avatar
sajolida committed
44
<p>[[!img install/inc/screenshots/boot_menu.png link="no" alt=""]]</p>
45

46 47 48 49 50 51 52 53 54 55 56 57 58
<p id="animation">This animation summarizes how to use the Boot Menu key to
start on the USB stick:</p>

<p>
  <video controls="true" width="640" height="360" poster="https://tails.boum.org/install/inc/videos/boot-menu-key.png">
    <source src="https://tails.boum.org/install/inc/videos/boot-menu-key.webm" type="video/webm" />
    <source src="https://tails.boum.org/install/inc/videos/boot-menu-key.mp4" type="video/mp4" />
  </video>
</p>

<p>The following instructions explain in details how to use the Boot Menu key
to start on the USB stick:</p>

sajolida's avatar
sajolida committed
59
<ol>
60

sajolida's avatar
sajolida committed
61
<li>
sajolida's avatar
sajolida committed
62
  <p class="usb upgrade-windows upgrade-linux">Shut down the computer while leaving the USB stick plugged in.</p>
sajolida's avatar
sajolida committed
63 64 65 66 67 68
  <p class="clone upgrade-tails">Shut down the computer.</p>
  <p class="clone">Plug in the other Tails USB stick that you want to
  <span class="install-clone">install</span>
  <span class="upgrade">upgrade</span>
  from.</p>
  <p class="upgrade-tails">Unplug your Tails USB stick while leaving the intermediary USB stick plugged in.</p>
sajolida's avatar
sajolida committed
69
</li>
70

sajolida's avatar
sajolida committed
71
<li>
sajolida's avatar
sajolida committed
72
  <p>Identify the possible Boot Menu keys for the computer depending on
sajolida's avatar
sajolida committed
73 74 75 76 77 78
  the computer manufacturer in the following list:</p>

  <table>
    <tr><th>Manufacturer</th><th>Key</th></tr>
    <tr><td>Acer</td><td>Esc, F12, F9</td></tr>
    <tr><td>Asus</td><td>Esc, F8</td></tr>
79
    <tr><td>Clevo</td><td>F7</td></tr>
sajolida's avatar
sajolida committed
80 81
    <tr><td>Dell</td><td>F12</td></tr>
    <tr><td>Fujitsu</td><td>F12, Esc</td></tr>
sajolida's avatar
sajolida committed
82
    <tr><td>HP</td><td>F9, Esc</td></tr>
sajolida's avatar
sajolida committed
83 84 85 86 87 88
    <tr><td>Lenovo</td><td>F12, Novo, F8, F10</td></tr>
    <tr><td>Samsung</td><td>Esc, F12, F2</td></tr>
    <tr><td>Sony</td><td>F11, Esc, F10</td></tr>
    <tr><td>Toshiba</td><td>F12</td></tr>
    <tr><td>others&hellip;</td><td>F12, Esc</td></tr>
  </table>
89 90 91

  <div class="tip">
  <p>On many computers, a message is displayed very briefly when switching on
sajolida's avatar
sajolida committed
92
  that also explains how to get to the Boot Menu or edit the BIOS settings.</p>
93
  </div>
sajolida's avatar
sajolida committed
94
</li>
95

sajolida's avatar
sajolida committed
96
<li>
sajolida's avatar
sajolida committed
97
  <p>Switch on the computer and immediately press several times the first
sajolida's avatar
sajolida committed
98
  possible Boot Menu key identified in step 2.</p>
sajolida's avatar
sajolida committed
99
</li>
100

sajolida's avatar
sajolida committed
101
<li>
102 103
  <p>If the computer starts on another operating system or returns an
  error message, shut down the computer again and repeat step
sajolida's avatar
sajolida committed
104
  3 for all the possible Boot Menu keys identified in step 2.</p>
105

sajolida's avatar
sajolida committed
106
  <p>If a Boot Menu with a list of devices appears, select your USB stick
sajolida's avatar
sajolida committed
107
  and press <span class="keycap">Enter</span>.</p>
sajolida's avatar
sajolida committed
108

109
  <div class="note">
sajolida's avatar
sajolida committed
110
  <p>If the Boot Menu key that works on your computer is a different one than
sajolida's avatar
sajolida committed
111
  the first in the list, please let us know so we can improve the list. You can write to
112 113
  [[sajolida@pimienta.org]] (private email).</p>
  </div>
sajolida's avatar
sajolida committed
114
</li>
115

sajolida's avatar
sajolida committed
116
</ol>
117

sajolida's avatar
sajolida committed
118
<h3>Check our list of known issues</h3>
119

sajolida's avatar
sajolida committed
120
<p>Similar problems might have been reported already for your model of computer
sajolida's avatar
sajolida committed
121
in our [[list of known issues|support/known_issues]].</p>
122

123
<h3 id="bios-settings">Edit the BIOS settings (advanced users)</h3>
124

sajolida's avatar
sajolida committed
125 126
<p>If none of the possible Boot Menu keys from the previous technique work, or if
the USB stick does not appear in the Boot Menu, you might need to edit your BIOS
sajolida's avatar
sajolida committed
127
settings. To learn how to edit the BIOS settings, search for the user manual of
sajolida's avatar
sajolida committed
128
the computer on the support website of the manufacturer.</p>
129

sajolida's avatar
sajolida committed
130
<div class="caution">
cbrownstein's avatar
cbrownstein committed
131 132
<p>Take note of the changes that you apply to the BIOS settings. That way, you
can revert the changes if they prevent the computer from starting on its usual
sajolida's avatar
sajolida committed
133 134
operating system.</p>
</div>
135

136 137 138
<p>In the BIOS settings, try to apply the following changes. Some changes might not
apply to certain computer models.</p>

139
<ul>
140 141 142 143 144 145 146
  <li>
   <p>There might be an option in your BIOS to enable the Boot Menu key. Make
   sure that the Boot Menu key is enabled. This option might be called
   <strong>Boot Device List</strong> or differently depending on the
   computer.</p>
  </li>

sajolida's avatar
sajolida committed
147
  <li>
sajolida's avatar
Shorten  
sajolida committed
148
   <p>Edit the <strong>Boot Order</strong>. Depending on the computer, you might
sajolida's avatar
sajolida committed
149
   see an entry for <strong>removable devices</strong> or <strong>USB media</strong>. Move this entry
150
   to the top of the list to force the computer to try to start from
cbrownstein's avatar
Clarify  
cbrownstein committed
151
   the USB stick before starting from the internal hard disk.</p>
sajolida's avatar
sajolida committed
152 153 154 155 156
  </li>

  <li>
    <p>Disable <strong>Fast boot</strong>.</p>
  </li>
157 158 159 160 161 162 163 164 165 166 167 168 169 170

  <li>
    <p>Enable <strong>CSM boot</strong>.</p>
  </li>

  <li>
    <p>Enable <strong>Legacy boot</strong> in addition to UEFI.
    The computer might not start anymore on its regular operating system
    if you disable UEFI completely or if you only enable Legacy boot.</p>
  </li>

  <li>
    <p>Try to upgrade the BIOS. To do so, refer to the support website of
    the computer manufacturer.</p></li>
171
</ul>
172

sajolida's avatar
sajolida committed
173
<div class="bug" id="report">
sajolida's avatar
sajolida committed
174
<p>If none of these options work, we are sorry but you might not be
175
able to use Tails on this computer. Feel free to
176
[[!toggle id="report-toggle-2" text="report the problem to our help desk"]].</p>
sajolida's avatar
sajolida committed
177
</div>
178

179 180
[[!toggleable id="report-toggle-2" text="""
<span class="hide">[[!toggle id="report-toggle-2" text=""]]</span>
181

182
[[!inline pages="install/inc/steps/reporting.inline" raw="yes"]]
183 184

"""]]