Add articles and clarifying words, break out sentences

wiki/src/support/help_desk_standard_replies.mdwn

@@ -12,8 +12,9 @@ Dear Tails user,
 
 Thank you for sharing your problem with us.
 
-We are a very small team working on very limited resources and we might
-not be able to answer you or take several days. We are sorry for that.
+We are a very small team working on very limited resources. We might
+not be able to answer you or might take several days to respond.
+We are sorry for that.
 
 In the meantime, you can find many resources on our support page:
 
@@ -38,7 +39,7 @@ We might not be able to help you in following cases:
 - For hardware issues, it is difficult for us to investigate them
   without having access to the affected computer. Furthermore, even if
   we managed to investigate each problem, unfortunately we often
-  wouldn't be able to solve them.
+  cannot solve them.
 
   Our best hope is that a future Linux driver update solves the problem.
   For advanced Linux users: if you want to dig deeper on your own, you
@@ -46,7 +47,7 @@ We might not be able to help you in following cases:
   system other than Tails.
 
 - For issues related to Tor Browser or the Tor network in general,
-  please refer to the support portal of Tor project:
+  please refer to the support portal of the Tor project:
   https://support.torproject.org/.
 
 - For issues related to an application included in Tails, please
@@ -69,7 +70,7 @@ We are sorry that Tails does not work well on this computer.
 
 It is difficult to investigate most hardware problems without having
 access to the affected computer. Furthermore, even if we managed to
-investigate each problem, unfortunately we often wouldn't be able to
+investigate each problem, unfortunately we often cannot
 solve them.
 
 If you have not yet, please read our support page:
@@ -173,7 +174,7 @@ No OpenPGP key on the keyservers
 We could not find an OpenPGP key corresponding to your email address.
 
 Please send us a valid OpenPGP public key or publish it to the
-https://keys.openpgp.org/ and notify us when you do.
+https://keys.openpgp.org/ keyserver and notify us when you do.
 
 Thanks!